Wynd introduces the capacity planning / booking application to optimise resources in store thanks to its order prediction algorithm, that can be connected to all information system.
Affect tasks to your teams depending on their planning, sales predictions and client demand
Access the plannings and occupation rates of your teams and handle mishaps in real time
Offer your clients guaranteed slots and personalized recommendations in store
Manage your business thanks to the personalized predictive plannings generated by AI
Access simple and precise Business Intelligence about your service productivity
Capacity Planning improves the management of human and material resources depending on demand as well as team productivity and real-time availability.
The logging of the services completion time guarantees more astute predictions, resulting in a long-term optimisation of resource allocations.
Regarding Web-to-Store journeys, Wynd Capacity Planning / Booking uses AI to predict the number of orders per day that can be taken on by each store, and to automatically fill in the plannings to better answer the demand and improve client satisfaction.
Capacity Planning improves customer satisfaction by providing:
- simpler access to the best resources to fit their needs
- a quicker answer to their demands
- online order received in time and fully complete
in occupancy rate
in team productivity
mistakes on predicted demand
on operational costs